Troutman Pepper Expands Financial Services Practice with Addition of Nationally Recognized Consumer Financial Services Group

NEW YORK – Troutman Pepper today announced that a nationally recognized consumer financial services group has joined the company from Ballard Spahr in Atlanta, New York, Philadelphia and Salt Lake City. The industry-leading group includes partners Christopher J. Willis, Mark J. Furletti, Jeremy T. Rosenblum, Stefanie H. Jackman, James Kim, Jason M. Cover and Anthony C. Kaye.

The new group will join the firm’s existing and leading financial services practice, which provides a full range of transactional, litigation, enforcement and regulatory compliance services to national, regional and community financial institutions, commercial lenders and consumers, payment processors, financial companies, technology companies and a host of other financial service providers.

“We are delighted to welcome this group of esteemed partners to Troutman Pepper,” said Troutman Pepper President Steve Lewis. “Their arrival confirms our status as a market leader in the financial services industry and demonstrates the company’s deep commitment to serving its customers in this complex and ever-changing space.

“We have built one of the nation’s largest practices focused on consumer financial services and have become a destination for clients facing high-stakes litigation, seeking regulatory and compliance advice and facing government investigations,” said Tom Cole, managing partner of Troutman Pepper.

Troutman Pepper has more than 200 lawyers who regularly advise financial services providers and is nationally recognized for its prowess in the field. Double winner of Law360Awarded Consumer Protection Practice Group of the Year, Troutman Pepper’s Consumer Financial Services team assists clients with dispute resolution, provides regulatory advice and assists with agency-initiated investigations and actions federal and state governments. In 2021, Troutman Pepper was named FinTech Law Firm of the Year by The dealbecoming the first company to receive the award.

“This move combines two of the nation’s leading practices in consumer financial services, creating a preeminent one-stop-shop for clients seeking regulatory, compliance and litigation advice in the space,” said the partner Christopher Willis. “We are excited for the additional benefits this will bring to our clients and look forward to working with our new colleagues at Troutman Pepper – many of whom we have known for years from our practice affinities.”

Christopher J. Willis (Atlanta), who will serve as co-head of Troutman Pepper’s consumer financial services regulatory practice, advises financial services institutions facing state and federal government investigations and reviews – with proven expertise in those involving the Consumer Financial Protection Bureau (CFPB). He also advises on compliance matters, including UDAP/UDAAP, credit reporting, debt collection and fair lending, and defends them in individual and class consumer lawsuits and enforcement actions. brought by government agencies. Willis leverages his litigation and enforcement experience to help clients design new products and processes, including machine learning marketing, fraud prevention and underwriting models, product structure , advertising, online application flows, underwriting, and loss recovery and mitigation strategies.

Mark J. Furletti (Philadelphia), who will also co-lead Troutman Pepper’s consumer financial services regulatory practice, focuses on federal and state consumer and small business lending and payment laws, including those that are apply to payment cards, buy now, pay later transactions, vehicle secured loans, lines of credit, unsecured loans and deposit products. He advises consumer and small business financial services providers, including banks, on regulatory compliance matters and has successfully represented such providers in class action lawsuits and government oversight and enforcement matters.

Jeremy T. Rosenblum (Philadelphia) has over three decades in private practice representing the consumer financial services industry. His practice focuses on federal and state lending laws and consumer practices, with an emphasis on the interplay between federal and state laws, joint ventures between banks and non-bank financial service providers, the development and documentation of new financial services products, bank overdraft practices and disclosures, geographic expansion initiatives, and compliance with federal and state consumer protection laws, including “UDAAP” statutes prohibiting acts and unfair, deceptive and abusive practices; usury laws; the Truth in Lending Act (TILA); the Electronic Funds Transfer Act; ELECTRONIC SIGNATURE ; the Equal Credit Opportunity Act; and the Fair Credit Reporting Act (FCRA).

Stefanie H. Jackman (Atlanta), who led Ballard Spahr’s debt collection group, dedicates his practice to assisting financial services institutions facing state and federal government investigations and reviews, advising them on complex compliance issues, as well as defending them in individual and class actions. Jackman represents clients in the financial services industry, including banks and non-banks, lenders and mortgage servicers, debt collectors and buyers, third party service providers, service providers healthcare and medical revenue cycle, credit and prepaid card companies, auto lenders and fintechs in managing issues arising from FDCPA, FCRA, TCPA, SCRA, EFTA , UDAAP/UDAP and related state laws and regulations.

James Kim (New York) co-led Ballard Spahr’s Fintech and Payments Group and advises fintechs, banks, investors and other clients regarding federal and state consumer finance laws and regulations, including Title X of the Dodd-Frank Act (UDAAP), TILA, RESPA, EFTA and FCRA. It helps clients navigate reviews and investigations with the Consumer Financial Protection Bureau (CFPB), Federal Deposit Insurance Corporation (FDIC), Federal Reserve Board, Federal Trade Commission (FTC), and various state agencies.

Cover of Jason M. (Philadelphia) focuses on federal and state consumer loan and payment laws, including those that apply to installment loans, vehicle-secured loans, lines of credit, unsecured loans, credit cards, point-of-sale financing and timeshare/vacation financing. He advises consumer financial services providers, including banks, approved lenders and fintech providers, on regulatory compliance issues and government oversight and enforcement matters.

Anthony C. Kaye (Salt Lake City/New York) led Ballard Spahr’s military loans group and advises financial services providers on regulatory and compliance issues involving military loans and a range of other consumer protection laws, and defends clients against individual and collective lawsuits. Kaye helps financial institutions successfully navigate Consumer Financial Protection Bureau (CFPB) reviews and investigations, and he has extensive experience managing legal teams defending national portfolios of related cases. Kaye is also recognized as one of the best litigators for handling high-stakes real estate litigation in the West.

About Troutman Pepper
Troutman Pepper is a national law firm with more than 1,200 attorneys strategically located in 23 US cities. The firm’s litigation, transactional and regulatory practices advise a diverse clientele, from start-ups to multinational corporations. The firm provides sophisticated legal solutions to clients’ most pressing business challenges, with depth across all industry sectors, including construction, energy, financial services, health sciences, insurance, capital -investment and real estate, among others. Learn more at

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